1. Introduction

1.1 In this policy, “we”, “us”, “our” refer to Toni's Locksmith Munich and “you” and “your” refer to natural personas that uses our website to send an enquiry.

1.2 We are committed to protect the private data we receive and store from you and respect your rights under the General Data Protection Regulation.

1.3 This policy applies when we receive your data, and we are acting as “data controller” and when we process it, and we are acting as “data processor”.

1.4 For more information about us and how you can contact us, please see Section 10.

2. Origin of our data

The data is received from you, as an individual that has made contact through our website locksmith-munich.de

3. Nature of the data

The data received from you can be phone number, name or e-mail address.

4. Processing your data

Once the enquiry is received by us, your details will be used to contact you in order to respond to the original enquiry.

5. Sharing your details

We will not share your details with any other party.

6. Retention period

Once we have responded to your enquiry, unless we have received your consent to send you more information about our training, we will delete your details. If consent is given, your details will be retained until the consent is withdrawn.

7. Data breaches

MLA protects the computers on which the data is received by password, that is periodically changed (every 3 months). The computers are kept on a secure site which is protected by alarm and anti-theft system.

8. Amendments

8.1 We may update this policy in order to improve our data management.

8.2 We will notify you of any significant changes to this policy by e-mail.

9. Your rights (GDPR rights of the natural person)

9.1 This section explains the rights, you have, as a data subject, in relation to your personal information.

9.2 To be informed about how, why and on what basis that information is processed.

9.3 To obtain confirmation that your information is being processed and to obtain access to it and certain other information, by making a subject access request— your request will be answered in maximum 7 days.

9.4 To have data corrected if it is inaccurate or incomplete.

9.5 To have data erased if it is no longer necessary for the purpose for which it was originally collected/processed, or if there are no overriding legitimate grounds for the processing (the right to be forgotten).

9.6 To restrict the processing of personal information where the accuracy of the information is contested, or the processing is unlawful (but you do not want the data to be erased), or where the employer no longer needs the personal information, but you require the data to establish, exercise or defend a legal claim.

9.7 To restrict the processing of personal information temporarily where you do not think it is accurate (and the employer is verifying whether it is accurate), or where you have objected to the processing (and the employer is considering whether the organisation’s legitimate grounds override your interests).

9.8 If you wish to exercise any of the rights in paragraphs, please contact the data protection officer on [email protected]

10. You can contact us:

1. a) by e-mail to [email protected]
2. b) by telephone +49 89 215 456 680